MUR Neptuno Gran Canaria - Adults Only | Playa del Inglés | Spain

Avenida Alféreces Provisionales 29, 35100 Playa del Ingles, Spain

➤ MUR Neptuno Gran Canaria - Adults Only | Gran Canaria

Neptuno is an adults-only hotel, next to the Yumbo Shopping Centre, and 900 metres away from the beach Playa del Inglés.

All air-conditioned rooms have free Wi-Fi, satellite TV and a furnished balcony. The private bathroom comes with a hairdryer.

The hotel spa includes a sauna, Turkish bath and gym. The Neptuno's swimming pool is heated from October until April and live music can be enjoyed in the bar several times a week.

There is a 24-hour reception and a tour desk. Maspalomas Golf course is 3 km away. You can hire a car and there is free on-site parking.

In the Buffet Restaurant, in the winter season (November to April), gentlemen must wear long pants.
Couples particularly like the location — they rated it 9.1 for a two-person trip.


Room choices in MUR Neptuno Gran Canaria

MUR Neptuno Gran Canaria Services

Internet WiFi is available in the rooms and is free of charge.
Bathroom Toilet paper, Towels, Bidet, Bath or shower, Private bathroom, Toilet, Free toiletries, Hairdryer, Bath
Bedroom Wardrobe or closet
Outdoors Outdoor furniture, Sun terrace, Balcony, Terrace
Kitchen Electric kettle
Activities Live music/performance, Themed dinner nights, Evening entertainment, Karaoke, Games room, Golf course (within 3 km) Additional charge
Living Area Seating Area, Desk
Media & Technology Flat-screen TV, Satellite channels, Telephone, TV
Food & Drink Fruits Additional charge, Wine/champagne Additional charge, Special diet menus (on request), Snack bar, Bar, Minibar, Restaurant, Tea/Coffee maker
Parking Free public parking is possible on site (reservation is not needed)., Accessible parking
Reception services Luggage storage, Tour desk, Currency exchange, 24-hour front desk
Entertainment and family services Board games/puzzles
Cleaning services Daily housekeeping, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities Fax/photocopying Additional charge, Meeting/banquet facilities Additional charge
Safety & security Fire extinguishers, CCTV outside property, CCTV in common areas, Key card access, 24-hour security, Safety deposit box Additional charge
General Shuttle service Additional charge, Adult only, Shared lounge/TV area, Designated smoking area, Air conditioning, Non-smoking throughout, Wake-up service, Hardwood or parquet floors, Soundproofing, Car hire, Laptop safe, Soundproof rooms, Lift, Airport shuttle Additional charge, Non-smoking rooms, Room service
Outdoor swimming poolFree! Open all year, Heated pool, Shallow end, Pool/beach towels
Wellness Fitness, Spa lounge/relaxation area, Steam room, Beauty Services, Water slide, Hammam, Massage Additional charge, Fitness centre, Sauna
Languages spoken German, English, Spanish

MUR Neptuno Gran Canaria Terms and Conditions

Check-in From 15:00 to 23:00
Check-out From 07:00 to 12:00
Cancellation/ prepayment Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds Children are not allowed.
Age restriction The minimum age for check-in is 18
Pets Pets are not allowed.
Accepted payment methods Cash MUR Neptuno Gran Canaria - Adults Only accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
To consider

Please note that full payment of the reservation is due upon check-in. Guests with a non-refundable rate must paid the remaining 50% of the reservation upon arrival.

MUR Neptuno Gran Canaria - Adults Only

How do I get the best price guarantee for MUR Neptuno Gran Canaria?

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Is WiFi available at MUR Neptuno Gran Canaria?

WiFi is available in the rooms and is free of charge.

Is there free parking available at MUR Neptuno Gran Canaria?

Free public parking is possible on site (reservation is not needed)., Accessible parking

What are the outdoor activities at MUR Neptuno Gran Canaria

Outdoor furniture, Sun terrace, Balcony, Terrace

What languages are spoken at MUR Neptuno Gran Canaria?

German, English, Spanish

What are the general services offered at MUR Neptuno Gran Canaria?

Shuttle service Additional charge, Adult only, Shared lounge/TV area, Designated smoking area, Air conditioning, Non-smoking throughout, Wake-up service, Hardwood or parquet floors, Soundproofing, Car hire, Laptop safe, Soundproof rooms, Lift, Airport shuttle Additional charge, Non-smoking rooms, Room service

Are pets allowed at MUR Neptuno Gran Canaria?

Pets are not allowed.

What is the check-in time at MUR Neptuno Gran Canaria?

From 15:00 to 23:00

What is the check-out time at MUR Neptuno Gran Canaria?

From 07:00 to 12:00

100% real reviews of MUR Neptuno Gran Canaria

If you have any questions regarding the facilities or services provided at MUR Neptuno Gran Canaria, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

8,0
Purpose of trip: Leisure trip
What was the highlight of MUR Neptuno Gran Canaria
Very Good
Location was excellent
Some of the entertainment was no good why would you book a magician for a adult only hotel I wouldn't have booked him for a kids party every one was saying the same
7,0
Purpose of trip: Leisure trip
What was the highlight of MUR Neptuno Gran Canaria
Good hotel, good restaurant, mattress is not ok
The location is good, near to yumbo center, friendly staff, had halfboard there, breakfast and dinner very good, rooms are quiet, clean and ver functional, nice pool ,
I changed room after 2 days, the new room unfortunately had very bad mattress, too much soft and saggy, I had more and more backpain from day to day, mattress should be exchanged.
7,0
Purpose of trip: Leisure trip
What was the highlight of MUR Neptuno Gran Canaria
Lovely but not a great ending
I thought the property was lovely as were the staff. Balcony was so pleasant to stay on during the day and evenings.
I am very upset to say that when I was leaving I noticed a personal item of mine was missing (my long jeans). I reported it to the reception and after calling to ask if anything was found nothing much was done. I asked if I least a report of it could be made but nothing. The receptionist just said “what can I do?”. This is such a shame because beyond this my experience of the hotel was lovely. I hope they can deal with a situation like this better next time.
8,0
Purpose of trip: Leisure trip
What was the highlight of MUR Neptuno Gran Canaria
Very Good
Considering the variety available at each meal, the quality of the food was consistently more than acceptable - I was never really woed, but there was always something available to suit my taste. I think on a long stay it might get a bit repetitive eventually, they seem to cycle through dishes pretty quickly. But by far the best aspect of the hotel is the location, if you're there to enjoy the varied nightlife at YUMBO.
The hotel is rather dated and some of the facilities could use an update, including some accessibility upgrades. There was also some misrepresentation (or maybe just mistranlation) on Booking - my room was described as having both a bathtub and a shower but that was not true.


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